Do you have a question about an ongoing case?

Simply ask your question by replying to one of the emails we have sent you regarding this case. These emails include the case number in the subject line, making it easier to process your request.

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Don’t have an ongoing case?

With MMBB, you benefit from centralized, clear, and practical support via the Olympus Mobility app. Find all the information and assistance you need, no matter your question.

At MMBB, we do not offer telephone support. All your inquiries are handled exclusively through the Olympus Mobility app. This approach ensures quick and efficient processing, always accessible from your smartphone.

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Reimbursement of Rent or Mortgage Payments
To address your questions on this topic, we have prepared clear and detailed documentation covering 95% of cases. You can access it in the app by following these steps:

1. Go to "Legal mobility budget",

2. Select "Home refund",

3. Consult "Online help for reimbursements".

Need additional assistance? Use the "Ask a question about the mobility budget" option in the app menu. Our team will respond to your inquiry within 24 hours.

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Reimbursement of Other Expenses in Pillar 2
Reimbursements for public transport, taxis, shared vehicles, vehicle rentals, or bicycle purchases are also covered. Specific documentation is available in the app. Follow these steps to access it:

1. Go to "Legal mobility budget",

2. Click on "Other refunds",

3. Consult "Online help for reimbursements".

 

You have a specific question?

Use the "Ask a question about the mobility budget" option. You will receive a personalized response within 24 hours.

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Questions About the App and Features
For any inquiries related to using the Olympus Mobility app, you can contact their support directly via the chat module in the app.

Go to "Help", then select the envelope icon in the top-right corner, and submit your question via "Olympus support" or "Attentia support".

You may also use the email: support@olympus-mobility.com.